Delivery Information

Dry & Frozen Products

Upon receiving your delivery instructions, TruffleHunter HK will send you an email or phone call within 2 working days to confirm the delivery appointment.

If order placed at or before 14:00 Monday, order will be processed on Monday and delivered on Wednesday in normal circumstances and so on.

Please note orders placed after 2pm will be processed the following working day (Except Saturday, Sunday and Public Holidays).

Delivery time: 09:00 – 18:00.

Fresh White Truffle 

Pre-order lead time: 7 – 10 working days

We’ll inform you the estimated delivery date within 3 working days from the order date.

For delivery enquiries, please call (852) 2677 2767 on the next working day after order invoiced or email to info@trufflehunter.com.hk.

HK SHIPPING

Deliveries may require a signature. Deliveries can be left in a safe place however this is at the couriers discretion.

DELIVERY CHARGE

Order Amount Storage Condition Delivery Charge
Below $300 Dry or Frozen $35
Dry & Frozen $70
$301 – 499 Dry or Frozen Free of Charge
Dry & Frozen $35
Over $500 Dry or Frozen Free of Charge
Dry & Frozen Free of Charge

Products with  are Frozen. The rest of products are classified as dry goods.

For international shipping, please send an email to info@trufflehunter.com.hk for quotation.

The actual delivery date & time will depend on various factors such as delivery address, numbers of order, etc. Please refer to the delivery schedule as per confirmation. TruffleHunter will make its best effort to provide the best & the fastest delivery, and will reserve the final right of decision.

Receipt of Truffles

For receipt of Truffles, it is essential to provide an address where someone is available to accept delivery as courier services require a signature on receipt of goods.

Import Duties

There are no taxes, import duties or other charges payable on truffle shipments to HK.

For other countries, duties and/or import taxes may apply. It is the receiver’s responsibility to pay any duties, taxes or other charges imposed as a result of action by local customs authorities.

PLEASE NOTE; OUR COURIERS DO NOT DELIVER ON NATIONAL OR PUBLIC HOLIDAYS

Returns

For information on our returns & cancellation policy, please visit our Returns & Cancellations page.